Over the years, Salesforce has transcended its origins as a simple Customer Relationship Management (CRM) application. The platform releases seasonal updates, introducing new functionalities and enhancing existing features, transforming Salesforce into an organization’s strategic backbone. That’s where testing emerges as a critical component. Salesforce testing streamlines workflows, addresses technical challenges, and ensures the seamless operation of Salesforce.
Moreover, testing can be performed manually and automatically. The choice between these approaches hinges on each business’s unique needs and intricacies. In this blog, we will delve into Salesforce testing with codeless testing.
Understanding Salesforce
Salesforce is a widely adopted Customer Relationship Management (CRM) platform utilized by lakhs of customers. Its success is rooted in continuous innovation, consistently introducing new functionalities and features with each release. While customers benefit from these advancements, testing is critical to ensure that any modifications or integrations do not disrupt the new internal release. Salesforce testing proves to be an effective means of expediting application testing.
For organizations to maximize the potential of Salesforce applications, Salesforce testing poses a significant challenge. Generic tools like Selenium, not specifically designed for Salesforce, can impose a substantial burden when employed for testing purposes.
Why Should An Organization Automate Salesforce Testing?
Automating Salesforce testing is crucial for several reasons. Businesses must continuously monitor their Salesforce applications to ensure they function as intended. However, updates in Salesforce can potentially disrupt the system, requiring businesses to conduct system checks manually or with automation tools.
While smaller organizations can manage Salesforce testing manually and adapt to the latest updates, larger enterprises with a global reach and extensive user bases face challenges in quickly identifying disruptions. The manual approach in such cases is time-consuming and poses a risk of revenue loss and a decline in customer trust.
Automation steps in to provide immediate notifications and enhance test coverage. Employing testing tools allows businesses to achieve broader test coverage, leading to an accelerated development cycle and improved software quality. Automated testing mitigates risks, reduces costs, and minimizes effort, providing a competitive advantage in the market.
Why Should Businesses Use Code-Less Automation Tools?
Salesforce is a dynamic application featuring objects and embedded frames. However, widely used tools like Cypress, Selenium, and Puppeteer lack native support for frames and dynamic tables, posing challenges for Salesforce automation testing. Technical teams often spend considerable time creating intricate scripts to address these limitations.
The presence of tables and dynamic elements in Salesforce pages leads to frequent changes in IDs, disrupting existing scripts. Updates or alterations in the user interface, such as the introduction of buttons or new screens, further contribute to the breakdown of test automation scripts. Repairing these disrupted scripts is time-consuming and entails significant costs.
While Salesforce is known for its user-friendly interface, many Salesforce automation test platforms do not offer the same level of user-friendliness. Although there are popular platforms for Salesforce test automation, they often require programming skills to build test cases. This challenges business users who are not programmers, making it difficult to manage Salesforce automation. Even if they attempt to manage it, the learning curve can be steep, requiring substantial time to gain proficiency.
Tips to Choose the Best Salesforce Testing Tool
- Low Learning Curve: Look for a platform that operates on a no-code Salesforce automation model, requiring minimal training to initiate. An ideal tool should be user-friendly, allowing non-technical users to create and scale automation effortlessly through recording, playback & drag-and-drop functionalities.
- Self-Sustaining Test Scripts: Opt for a Salesforce testing tool that minimizes the effort required for test maintenance. Features like self-healing test automation technologies can automatically repair broken test cases caused by changes in object properties, such as ID, name, Xpath, or CSS. This capability saves considerable time and resources spent on test maintenance.
- Smart Device Identification: Given that organizations may utilize both classic and lightning versions of Salesforce. Choose a test automation tool that supports advanced optical character recognition and machine learning techniques for object recognition. This ensures compatibility across different Salesforce environments without compromising efficiency.
Opkey: The Best-in-Business Platform
Testing is a critical aspect for businesses leveraging the Salesforce platform, and Opkey stands out as a leading tool addressing Salesforce automated testing challenges. Here’s why Opkey is powerful:
- Opkey automates Salesforce seasonal updates, reducing testing efforts by 80% for Lightning and Classic versions.
- It efficiently tests all Salesforce modules (Sales Cloud, CPQ, Marketing Cloud) through a unified interface.
- Opkey swiftly generates necessary test cases and converts them into automated tests with a single click. It also diagnoses and addresses failed tests, self-heals broken tests, and notifies the relevant parties about defects.
- With its codeless test feature, even non-technical users can easily conduct testing using a simple drag-and-drop interface.
- Opkey accelerates test cycles, enhances test coverage through automation, facilitates seamless integration with Salesforce APIs, and analyzes data flow, business logic, and customization to promptly generate test data.
For a deeper understanding of this comprehensive testing tool, explore Opkey’s website and schedule a demo today.